The Nation: Keep Smiling

The Internal Revenue Service calls in a taxpayer for an audit. The best tactic is to fight truculently on every point, right? No, wrong. The taxpayer who turns a smiling face to his IRS questioner and takes a docile line will probably come out with more money in his pocket, according to a report prepared for the Administrative Conference of the U.S., an organization of federal officials and private citizens with a special interest in law and government. The conclusion: The IRS gives its employees so few guidelines on auditing tax returns that the...

Want the full story?

Subscribe Now


Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!