Business: Retailer's Hard Words

Besides being chairman of the big May Department Stores Co., Stanley J Goodman, 63, is a crisp tennis player, a wine connoisseur and a good enough "living-room" violinist to have played with Isaac Stern and the St. Louis Symphony. To all these talents, Goodman added another last week. Addressing the annual convention of the National Retail Merchants Association, he proved to be a candid critic of something he knows well and loves deeply — American business.

Goodman cited polls showing that only 29% of the public has confidence in business today. The problem goes...

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