The Federal Bureau of Investigation likes to present itself to the public as a well-oiled crime-fighting monolith that functions without so much as a ping. If that image was never entirely accurate in J. Edgar Hoover's day, it is even less true now under the bureau's acting director, L. Patrick Gray, 56.

More and more the bureau's internecine troubles have been surfacing—mainly because Gray's own agents are privately protesting his policies. The most recent and glaring example: Gray's reshuffling of nine veteran members of his headquarters staff, which, among other things, wiped out the bureau's longstanding Crime Records...

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