In department stores, the dapper, boutonniered floorwalker is being replaced by batteries of hidden television cameras, constellations of elevated mirrors and platoons of security guards whose job it is to make sure that customers do not always get what they want. Despite the uncounted millions that retail stores spent on security last year, shoplifters and light-fingered employees stole an estimated $3 billion in merchandise up 20% from the year before.
Manhattan-based Bonwit Teller last week reported that it lost $3,220,000 in thefts during fiscal 1970, more than the company's profits for that year. Retailers in Manhattan are worried that many...
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