Travel: Who's Got the Bags?

A Florida insurance man who travels frequently by air has a novel way of keeping close to his large suitcase. He arrives at the airport with the bag manacled to his wrist. "Cape Kennedy courier—top security" he whispers to the gate attendant, whereupon man and luggage emplane, hand in handle.

Other dodges may soon be needed. Along with the continuing increase in air travel comes an impressive rise in complaints over lost, bashed-up or misdirected baggage. U.S. carriers last year hauled 176 million pieces of luggage, and lost or mishandled a mere .028%.

That is actually a good record—except...

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