Modern Living: Sears, Robot & Co.

During a trial run, the mailboy missed a turn and went crashing through a men's room door. Now he has a regular office job—delivering and picking up letters on the 49th floor of Chicago's 110-story Sears Tower—and should do much better. He will probably never bump into anyone or anything, never pause for idle chatter or flirtation, or stop for more than 42 seconds at any one desk —indeed, never veer from any of his appointed rounds. If his fellow Sears employees find this paragon irritatingly inhuman, they can be excused. For the methodical...

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