In Great Britain, heavy emphasis is placed on a constable's courtesy toward the public, but police politeness has never been universal practice in the U.S. Last week Chicago Police Superintendent James Conlisk seemed to be in a "think British" mood.
The weekly training bulletin, distributed to every member of the force, was almost entirely devoted to "Etiquette in Police Work." Officers were told to drop such forms of address as "bud," "chum," "fellow" and "lady" in favor of "sir," "madame" and "miss." Other command tips: "Remember that your thoughts and emotions are revealed by facial expression, tone of voice or a gesture....
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