Business: RISING WORRY ABOUT THE WILL TO WORK

Slow down. You move too fast. You got to make the morning last. —Feelin' Groovy by Simon & Garfunkel

AMID today's widespread affluence and shortages of skilled labor, businessmen find it difficult to inspire their employees to hustle. The clumsy waiter, the surly sales clerk and the inept repairman have become endemic—signs of a tight labor market in which the employee can afford considerable independence. "We have terrific problems getting car salesmen who are willing to take any guidance or initiative," says a big Chevrolet dealer in Chicago. "Our auto mechanics are ridiculously overpaid ($8.50 an hour), and their training...

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