The Telephone: Direct Line for Emergencies

In countless emergencies, the pay telephone is the one way to reach help. But the pay phone is mute and deaf until it has been fed its dime. To clear the line, Southern New England Telephone Co. is converting its pay telephones in Hartford so that the caller can get the operator without a coin.

Operators, who were instructed to stay with the call until it had been relayed to the police or fire department, logged 48 emergency calls in the first three days. A motel owner rushed to a pay booth to...

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