Strolling through the terminal at London Airport recently, ex-Navy Secretary Charles Thomas, 61, now boss of Trans World Airlines, was approached by a TWA captain. Blurted the captain: "I just wanted to thank you for turning a losing team into a winning one." Charlie Thomas shared the captain's relief. When he took over as president and chief executive officer of TWA just a year ago, the line was flying low and slow; it had operated without a president for six months, had lost close to $12 million. Last week TWA was back to cruising altitude, thanks not only to...
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