RETAIL TRADE: Growing Pains

"This business is no place for a golf player—it's only for the guy who gets to work at 7 in the morning, leaves at 7 at night, and takes half an hour for lunch. The years have finally caught up with us —you've got to give the customer everything but your blood."

So said Victor Grossi of Chicago's Grossi Bros. Home Appliances last week of the discounting business—which only a few years ago threatened to knock old-line retailers out of many a choice market. Since the war, the discounters have built a $5...

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