Lotion-maker Andrew Jergens, who relentlessly advertised the charm of soft hands, was no soft touch for labor unions. Though the A.F.L. Cosmetic Workers were certified in 1941 as bargaining agent for Jergens' 150 employees in his Burbank, Calif, plant, Jergens refused to bargain even after the National War Labor Board ordered him to do so.
The local affiliated with the A.F.L. Teamsters and called a strike. Jergens knew when it was time to make a concession; he passed out a blanket 15% wage increase. The strike ended, and the workers quit the union....
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