BUREAUCRACY: Dead End

As a kid in short pants, James E. Glynn used to shunt wooden blocks across the kitchen floor and make believe he was turning the big wheels of commerce. But when he had to go to work right after grammar school as an extra hand on the New York Central Railroad, he began to feel that his dream would never come true; a guy could never be a big-shot transportation executive without a college degree.

Jim learned a lot about transportation, just the same, as he shuttled from railroading to one small trucking job after another, and he spent his spare...

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