Late one night last week, Richard Leonard, the soft-voiced, even-tempered Ford director of the U.A.W.-C.I.O., did something he seldom does. He picked up his telephone and called John S. Bugas, the soft-voiced, even-tempered boss of industrial relations at the Ford Motor Co.
"Listen, John," said Leonard, "let's settle this right away."
"Why not?" said Bugas.
"This" was the collective bargaining between Ford and the U.A.W. While bitter strikes spread across the nation, Ford negotiations had gone on almost unnoticed in an atmosphere of tense, tightfisted, but good-humored bargaining. Next morning Bugas...