In January 1935 Marshall Field & Co. had the largest drygoods business in the world, the largest building in the world (Chicago's Merchandise Mart for trade exhibitions), the second biggest department store in the world and one of the biggest drygoods wholesale businesses in the U. S. It also had a reputation sacrosanct in Chicago and gilt-edged the world around. Nonetheless, in the previous four years it had lost $13,200,000 and the directors were so worried that they hired a business analyst named James O. Mc-Kinsey to study the matter. Hulking, robust J....
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