HEROES: Credit Given

There is an ominous stir in the night near your house—people's voices, running feet, cars arriving, shouts, a muffled crackling. Hurrying out of doors you see, through the windows of a neighbor's home, the ugly surge of fire.

You run to help. You hear the flames roar as a window bursts. You grab the arm of the first person you meet and ask: ''Is everyone out of the house?''

"I don't know," says the man. "I don't know," says the next man. All is confusion. The firemen have...

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