Moving a Lifetime

ANDREA ARTZ FOR TIME
Sigmond sits while Moving Solutions Novack, far left, and Valencia Peterson unpack. Snapshots like the ones below helped Novack re-create a familiar setting in Sigmonds new digs

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Patience and compassion may be the most important virtues in helping older adults relocate. "We aren't moving things. We're moving a lifetime," Novack says. "It's not about stuff. It's about the stories behind the stuff. We do a lot of listening."