Rescue Mission

Peter Hapak for TIME

It has now been a year since we published Steve Brill's groundbreaking exploration of hospital pricing, "Bitter Pill: Why Medical Bills Are Killing Us," which was our most read story of 2013. Since then, Steve has continued to track the changing health care landscape, particularly as President Obama's Affordable Care Act went online. Even before the official launch of Obamacare, Steve was struck by how disorganized the process seemed and how focused the White House was on making sure people would enroll--as opposed to making sure they could.

In October, after HealthCare.gov crashed and the policy went on life...

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