Reinventing the Post Office

Six surprising ways to serve a nation with less snail mail

Illustration by Todd Detwiler for TIME

Retrieving the Post Office. Six surprising ways to serve a nation with less snail mail.

Plummeting mail volume. Bad press. Losses topping $3.2 billion in a single quarter. If the U.S. Postal Service is going to survive, let alone thrive, in the age of digital communication, "it has to take innovation seriously," says Steve Hutkins, a professor at New York University and founder of SavethePostOffice.com That means thinking beyond the solutions being debated in Congress--shuttering offices, reducing health care costs, eliminating Saturday delivery--and fundamentally reshaping its business. But what could a 21st century post office actually do? TIME gathered outside-the-mailbox ideas from economists, bloggers, overseas postal workers and more.

1 SELL MARKETING SOLUTIONS

To...

Want the full story?

Subscribe Now

Subscribe
Subscribe

Get TIME the way you want it

  • One Week Digital Pass — $4.99
  • Monthly Pay-As-You-Go DIGITAL ACCESS$2.99
  • One Year ALL ACCESSJust $30!   Best Deal!
    Print Magazine + Digital Edition + Subscriber-only Content on TIME.com

Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!