Howard Schultz, CEO of Starbucks
Two years ago, Starbucks was floundering. For the first time in its history, the company that made coffee part of our social scene saw U.S. same-store sales drop. Then the recession hit. Founder Howard Schultz, who had retired as CEO years earlier, took back the helm. His challenge: to rebuild Starbucks in the midst of a severe downturn.
Where do things stand now?
In any situation like this, there is no finish line. Having said that, we feel very positive about how we've transformed the company. We took out almost $600 million of cost. We closed underperforming stores. This has...
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