Why Netflix Stinks: A Critic's Complaint

A film lover's minority opinion about the popular online DVD-rental site

Illustrations by Serge Bloch for Time

It's Friday night, and you want to watch a movie at home with that special someone. You could go to a video store and rent a film, and instantly it's yours; popcorn extra. Or you could go to Netflix, and the movie will arrive, earliest, on Tuesday. Here's hoping you had a Plan B for your big date.

Ah, but you love Netflix, the online rental service that delivers movies and TV shows to your mailbox. Since its start in 1999, the company has sent more than 2 billion discs to its 10.6 million subscribers, who return them in the familiar...

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