At Your Service

Guests at luxury hotels expect to be pampered in every way. So hoteliers are creating special positions to cater to those rising demands

Pal Hansen

Pet Concierge Jim Cameron, 42.

Staying at a luxury hotel has always had its perks. There are the welcome basket with fruit or even wine, the daily supply of mega-hundred-thread-count linens and, of course, the services of the concierge--the in-house fixer who's adept at getting seats to sold-out shows and tables at totally booked restaurants. But now the concierge concept is being extended to a broader range of specialized services, and stays are getting even sweeter.

Hotels are coming up with new ways--from babysitting pets to personally delivering handmade soaps--to show how extra-hospitable they can be. New England's Taj Boston, for example, not only has fireplaces...

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