In an industry built on big talk and swagger, Bank of America's Kenneth Lewis is an anomaly. "I don't feel the need to be a dominant force through talking first or talking the most. That's not one of my needs," he tells me in an interview at the North Carolina bank's office in midtown Manhattan. "Listening can be a competitive advantage. Some people just can't do it."
Lewis looks out over the expanse of Central Park a panoramic view he calls the most beautiful in the world and describes the last time...
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