NUMBERS: Nov. 12, 2007

PHONE REPAIR

36.5

Average number of hours that Verizon residential-telephone customers spent waiting for repairs last year. In Maryland, the state with the longest wait time, the repair lag averaged 56.1 hr.

$17.5 million

Cost of a proposed state-record fine in Virginia against Verizon for poor service during the first five months of 2006. The company failed to fix approximately 170,000 phone outages within 48 hr., as required

OLDEST ANIMALS

405

Estimated age, in years, of a quahog clam found off the coast of Iceland. It is the longest-lived animal on record, breaking the record previously held by a 374-year-old clam

122

Age,...

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