Running a multinational airline, says Cathay Pacific CEO Tony Tyler, is a little like playing rugby. It might look like a group of "large and rather ugly men running around a muddy field," he says, but when they work together, it's a thing of beauty. "For the team to win, every player has to do their job well."
That team ethic has helped the Hong Kong-based airline please both passengers and shareholders. Cathay's profit so far this year has surged 55%, built largely on a reputation for excellent service on international long-haul flights. Cathay isn't immune, however, from high fuel costs...