Mission Impossible

Trained at the top hotels, these concierges know how to service even the most outrageous request

Most concierges will point you in the right direction. Here are a few who will actually take you there:

•James Cheung At Hong Kong's Lanson Place, housed in a 26-story skyscraper, Cheung guides guests--free of charge or tip--on what he calls "a wow walk" designed to help them feel at ease in the buzzy Causeway Bay neighborhood. He points out affordable cafés for lunch, the fastest routes to Prada and Dior as well as Ying Kee Tea House, where guests can stock up on oolong blends to relieve jet lag. (There's a kettle in the room back at the hotel.) Cheung...

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