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Foreign correspondents are a wonderful lot, but they do have a habit of needing help. They're stuck in a war zone, desperate to get a story out; their computer runs out of power; they're sick as a dog; they're spending a week in some feverish hellhole and just want someone to talk to.

That's where Yuman Wong comes in. Yuman's title at TIME Asia's headquarters in Hong Kong is newsdesk manager, but that doesn't even come close to describing all the aspects of his role — answering queries, tracking down correspondents, keeping them supplied and informed. "He's the...

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