CEO Speaks: High-Water Marks

AFTER THE STORM, ALLSTATE'S BOSS ASSESSES THE INDUSTRY

One year after Hurricane Katrina ravaged the Gulf Coast, insurance companies have settled 95% of homeowners' claims, paying out $16.4 billion. But the industry remains mired in related lawsuits, which could raise prices and lower availability. Allstate CEO Edward Liddy tells TIME's KATHLEEN KINGSBURY how his business must evolve to keep underwriting the American Dream.

Grade Allstate's performance post-Katrina.

The promptness with which we got down there and began the claims adjusting and handling process was second to none. We've taken a leadership position to advance national catastrophic coverage. So I would give us high marks on both what we do as a...