AT THE JOHN HARDY jewelry factory in Bali, it is daily practice for the executive staff to gather under the shade of a massive banyan tree for lunch. Someone will usually start the meal with a brief greeting or speech. On a recent Tuesday, more than 40 designers, executives, managers and guests paused, forkfuls of organic food halfway to their mouths, as company founder John Hardy stood up to read from a stack of old report cards that his mother had just sent from Canada. “Listless, inattentive, distracted,” he recited. “A daydreamer. Tries his best, but is too slow.” Hardy flipped...
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