A New Kind of Blue?
Last week, as it shed its personal computer past by finalizing the $1.25 billion sale of its PC division to China's Lenovo, IBM reaffirmed its transformation into an IT services provider — which also meant shedding 10,000 to 13,000 staff in Europe by the end of June. Lower profits and high labor costs have forced IBM to rationalize a business structure that has changed little in decades. Some of the 2,800 staff at IBM's customer service base at Greenock in Scotland are likely to go, as are many marketing and management jobs at...

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