Show Business: Friendly Sounds in the Dark

With advice, news and chat, network radio gets its voice back

Styrofoam cups and cans of diet Coke are scattered across a desk dominated by a bulky radio microphone. A fleshy, pie-faced man in a short-sleeved shirt is idly dealing blackjack hands to himself while grappling with questions from his call-in radio audience. Mostly, the problems revolve around money: investments, insurance, loans, lawsuits. A man from Topeka who sells computer cables for a living wants to know how much liability coverage he should have. Bruce Williams replies, "I wouldn't walk across the street with less than a mil. Juries are crazy." A caller from Spokane wants advice on borrowing $2,000. Williams grabs...

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