A common phrase heard around TIME's editorial offices in London, especially late on Saturday nights when we were frantically trying to close the magazine, was: "Ask Penny." Penny Campbell, who died unexpectedly last week, was our very own walking encyclopedia. Whatever information you needed—whether it was pointers on an arcane aspect of TIME style, the current status of some attempted coup or the latest piece of office news—Penny knew. And she would happily tell you, too, over a steaming cup of organic Earl Grey tea and a chocolate biscuit.

In Hong Kong, where Penny was an associate editor...

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