China is in so many ways an unstoppable force in global business. Just don't expect to add software outsourcing to that list anytime soon. Yes, the number of English-speaking college graduates in China has doubled since 2000--a good sign for outsourcing work. But according to a report from management consultancy McKinsey & Co., that proficiency is not translating into greater profits or international dominance. Reason: the industry is extremely fragmented, with the top 10 IT-service companies claiming only 20% of the domestic market. Compare that with India's bustling IT-outsourcing industry, where the top 10 firms capture 45%. Smaller firms mean lower...
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