Features
COVER: VW'S BUGS A10 Quality issues are testing its hold on the critical North American market
SOUND ADVICE A16 How a Japanese firm became a world leader in acoustical engineering
A NEW LEGAL SHOWDOWN A18 Companies like Unocal are facing court battles over alleged human-rights abuses
THINK SMALLER A22 Wall Street is finding profits in making tiny loans to the world's poorest people
Departments
WORLD BRIEFING A7 Pay by cell phone; resume tips; the new BlackBerry; Toyota's Scion and more
WORLD BEATERS A25 Burger King's global exec; a tech guru; China's book queen; a media maven
INVESTING A26 The dollar...
