Inside Table of Contents: Nov. 24, 2003


COVER: VW'S BUGS A10 Quality issues are testing its hold on the critical North American market

SOUND ADVICE A16 How a Japanese firm became a world leader in acoustical engineering

A NEW LEGAL SHOWDOWN A18 Companies like Unocal are facing court battles over alleged human-rights abuses

THINK SMALLER A22 Wall Street is finding profits in making tiny loans to the world's poorest people


WORLD BRIEFING A7 Pay by cell phone; resume tips; the new BlackBerry; Toyota's Scion and more

WORLD BEATERS A25 Burger King's global exec; a tech guru; China's book queen; a media maven

INVESTING A26 The dollar...

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