Ernesto Gomez and his wife Blanca had been planning to get a divorce for three years. They had already separated and worked out custody and child support for their two kids. But they had stalled on filing because they didn't want to deal with the hassle and expense. Hiring a lawyer, they were told, would cost at least $1,500. Using a free service offered by the court would involve numerous meetings spread out over several weeks.
So when Gomez heard an ad on the radio for a service called completecase.com that would let him fill out the paperwork online...
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